Privacy Policy

Team Technology Global, LLC (“TTG,” “we,” “us,” or “our”) operates the BuildState software application, websites, and related services (“BuildState” or the “Service”).

BuildState is a software product of Team Technology Global, LLC and is not a separate legal entity.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information in connection with the Service.

This Privacy Policy applies to personal information we process in connection with:

www.buildstate.io;

app.buildstate.io;

BuildState mobile applications;

BuildState accounts;

customer support;

business communications;

our websites; and

related BuildState services.

In many cases, business customers use BuildState to store or process information about their own customers, employees, subcontractors, vendors, project participants, and other individuals.

When TTG processes such information solely on behalf of a business customer and under that customer’s instructions, the business customer may be the party primarily responsible for determining how and why that information is processed.

Individuals with questions concerning information submitted to BuildState by a contractor, employer, or other BuildState customer should generally contact that organization first.

Depending on how the Service is used, we may collect or process the following categories.

A. Account and Identity Information

This may include:

name;

business name;

job title;

email address;

telephone number;

username;

account identifiers;

profile information; and

authentication information.

B. Business and Project Information

This may include:

project names;

project descriptions;

project addresses;

customer information;

contractor and subcontractor information;

vendor information;

project schedules;

tasks;

field updates;

project phases;

notes;

communications;

status information; and

other business records.

C. Documents and Files

Users may upload or store:

contracts;

plans;

drawings;

photographs;

images;

invoices;

estimates;

receipts;

project files;

financial records;

customer documents;

employee-related records; and

other materials.

D. Financial and Transaction Information

We may process information relating to:

subscriptions;

billing;

payments;

invoices;

transaction history; and

account status.

Payment-card information may be processed directly by third-party payment processors. TTG may not receive or store complete payment-card credentials where payment processing is handled by those providers.

E. Device and Technical Information

We may automatically collect information such as:

IP address;

device type;

browser type;

operating system;

device identifiers;

application version;

log information;

timestamps;

referring URLs;

diagnostic information;

crash information;

network information; and

security events.

F. Usage and Analytics Information

We may collect information about how users interact with BuildState, such as:

pages or screens viewed;

features used;

buttons or links selected;

session activity;

navigation patterns;

feature performance;

errors;

usage frequency; and

other analytics information.

G. Communications

If you contact us, we may process your:

email address;

name;

message contents;

support requests;

attachments;

feedback; and

related correspondence.

H. Information from Third Parties

We may receive information from:

your employer or organization;

account administrators;

authorized users;

payment processors;

authentication providers;

analytics providers;

integrated software services;

security providers; and

other service providers or business partners.

We may process personal information to:

provide BuildState;

create and administer accounts;

authenticate users;

manage projects and files;

provide requested functionality;

process transactions;

provide customer support;

communicate with users;

send service-related notices;

maintain and improve the Service;

understand usage;

develop features;

troubleshoot errors;

monitor performance;

maintain security;

prevent fraud, abuse, and unauthorized access;

enforce agreements;

protect TTG, users, and third parties;

comply with applicable law and legal process;

establish, exercise, or defend legal claims;

conduct internal business operations;

complete corporate transactions; and

perform other purposes disclosed when information is collected or with appropriate authorization.

BuildState customers determine much of the information they upload to the Service.

TTG does not control whether a customer chooses to upload information concerning its customers, employees, contractors, subcontractors, vendors, or other project participants.

Customers are responsible for ensuring that their collection and use of such information complies with applicable law and for providing required notices and obtaining required permissions.

We may disclose personal information in the following circumstances.

A. Service Providers

We may disclose information to companies that assist us with functions such as:

cloud infrastructure;

hosting;

databases;

storage;

backup;

authentication;

payment processing;

analytics;

communications;

email delivery;

customer support;

security;

monitoring;

error tracking;

software development; and

other operational services.

We do not need to use the same providers indefinitely and may change providers as our technology and business evolve.

B. Customer Organizations

Information associated with a business account may be accessible to account owners, administrators, and authorized users of that organization according to account permissions.

C. Integrations

If a Customer enables an integration or directs BuildState to exchange information with another service, information may be transmitted to or received from that service.

Third-party services operate under their own terms and privacy practices.

D. Legal and Safety Purposes

We may disclose information where we reasonably believe disclosure is necessary to:

comply with law, regulation, subpoena, court order, or legal process;

respond to lawful governmental requests;

protect rights, property, or safety;

investigate fraud or security incidents;

enforce agreements; or

establish, exercise, or defend legal claims.

E. Corporate Transactions

Information may be disclosed or transferred in connection with an actual or contemplated:

merger;

acquisition;

financing;

reorganization;

bankruptcy;

sale of assets;

investment;

due diligence process; or

similar corporate transaction.

F. With Direction or Consent

We may disclose information when directed or authorized by the relevant Customer or individual.

TTG does not intend to sell personal information for monetary consideration as part of BuildState’s ordinary business model.

We may use analytics, measurement, and similar technologies to understand and improve our websites and Service.

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than ordinary usage.

Where our practices fall within those definitions, we will provide applicable disclosures and choices as required by law.

We and our service providers may use cookies, local storage, SDKs, pixels, and similar technologies for:

authentication;

security;

preferences;

functionality;

analytics;

performance;

fraud prevention; and

service improvement.

Available controls may depend on your browser, device, jurisdiction, and the particular technology involved.

Disabling certain technologies may affect Service functionality.

We retain personal information for periods reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining business and transaction records, complying with legal obligations, resolving disputes, enforcing agreements, maintaining security, preventing fraud, and protecting legal rights.

Retention periods vary depending on the nature of the information, Customer instructions, operational requirements, contractual obligations, backup practices, and applicable law.

Information may remain temporarily in backups or disaster-recovery systems after deletion from active systems.

We do not promise that every category of information will be retained for a fixed period unless expressly required by law or agreed in writing.

We use administrative, technical, and organizational measures that we consider appropriate for the nature of the information and Service.

However, no internet transmission, network, database, software application, or electronic storage system can be guaranteed to be completely secure.

Users and Customers are responsible for protecting their credentials, devices, account permissions, and organizational access.

TTG is based in the United States.

Personal information may be processed or stored in the United States or other jurisdictions where TTG or its service providers operate.

Those jurisdictions may have privacy laws different from the laws where you reside.

Where required, we may use legally recognized mechanisms for applicable cross-border data transfers.

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include rights to:

confirm whether we process your personal information;

access personal information;

correct inaccurate personal information;

delete certain personal information;

obtain a portable copy of certain personal information;

opt out of certain sales of personal information;

opt out of certain targeted advertising;

opt out of certain profiling; and

appeal certain decisions concerning privacy requests.

These rights are subject to applicable definitions, exceptions, limitations, verification requirements, and legal requirements.

Where the Texas Data Privacy and Security Act applies, eligible Texas consumers may have rights to:

confirm whether personal data is being processed;

access personal data;

correct inaccuracies;

delete certain personal data;

obtain certain personal data in a portable format; and

opt out of qualifying targeted advertising, sale of personal data, or certain profiling.

Applicable rights are subject to statutory exceptions and limitations.

Privacy requests may be submitted by emailing:

support@buildstate.io

Use the subject line:

Privacy Request

Please describe the request and provide sufficient information for us to reasonably identify the relevant account or information.

We may request information reasonably necessary to authenticate or verify a request.

Where permitted by law, we may decline requests we cannot reasonably authenticate or that are subject to a statutory exception.

If applicable law permits an authorized agent to submit a request, we may require evidence of the agent’s authority.

If applicable privacy law gives you the right to appeal our decision concerning a privacy request, you may submit an appeal to:

support@buildstate.io

Use the subject line:

Privacy Request Appeal

Include sufficient information for us to identify the prior request and explain why you believe the decision should be reconsidered.

We will respond in accordance with applicable law.

Residents of California and other states may have additional rights under applicable state privacy laws.

The availability and scope of those rights depend on factors including the individual’s relationship with TTG, the nature of the information, statutory thresholds, exemptions, and the applicability of the relevant law.

Where required, we will honor applicable rights and provide legally required disclosures.

Nothing in this Privacy Policy is intended to restrict rights that cannot lawfully be restricted.

BuildState is a business-oriented Service and is not directed to children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through individual BuildState accounts.

If you believe a child has directly provided personal information to us contrary to this policy, contact us at support@buildstate.io.

Customers may use BuildState to process information concerning employees, contractors, subcontractors, or other personnel.

Where TTG processes such information on behalf of a Customer, the Customer is responsible for determining the purposes and legal basis for its processing and for providing notices or obtaining permissions required by applicable law.

BuildState should not be treated as a substitute for specialized human-resources, payroll, legal, or regulatory-compliance systems unless we expressly offer functionality for that purpose.

BuildState does not currently rely on artificial intelligence as a core feature of the Service.

We may introduce artificial-intelligence, machine-learning, automation, or related functionality in the future.

If such functionality materially changes how personal information or Customer Data is processed, we may provide additional notices or update this Privacy Policy as appropriate.

We may create or use aggregated, statistical, or deidentified information for legitimate business purposes, including analytics, security, product development, service improvement, capacity planning, and understanding usage patterns.

Where information is maintained as deidentified information under applicable law, we will not attempt to reidentify it except as permitted by law, including for purposes of evaluating deidentification methods.

BuildState may contain links to or integrations with third-party services.

TTG does not control the privacy practices of those third parties.

You should review their applicable privacy policies before providing information to them.

We may update this Privacy Policy as BuildState, our business, technology, or legal obligations evolve.

We will update the “Last Updated” date when changes are made.

Where required by law, we will provide additional notice or obtain consent for material changes.

Questions, privacy requests, or concerns may be sent to:

Team Technology Global, LLC BuildState Product Email: support@buildstate.io Website: www.buildstate.io

For privacy requests, please use the subject line “Privacy Request.”